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Security

Report suspected security issues quickly and directly so we can investigate without asking customers to bypass warnings.

Last updated: June 23, 2026

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Report issues

Email support@intheanswer.ai with the subject "Security report" and include the affected URL, steps to reproduce, timestamp, browser, and screenshots when safe.

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Customer warnings

If a browser, antivirus, or network filter shows a warning, capture the exact screenshot and vendor name before attempting a false-positive review.

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Security contact file

A machine-readable contact file is published at /.well-known/security.txt.

Responsible disclosure

Send suspected vulnerabilities, phishing warnings, authentication issues, or unsafe behavior to support@intheanswer.ai. Include enough detail to reproduce the issue without sharing secrets, passwords, tokens, or customer data.

What to include

Useful reports include the exact URL, timestamp and time zone, browser or antivirus product, screenshots, steps to reproduce, expected behavior, actual behavior, and whether the issue happened before or after login.

What not to do

Do not access accounts or data you do not own, run destructive tests, degrade service availability, exfiltrate data, publish a vulnerability before we can review it, or ask a customer to ignore a security warning.

Security warning workflow

When a customer sees a warning, In The Answer should collect the screenshot, identify the vendor, verify TLS, check known reputation databases, fix any legitimate issue, and submit a false-positive review only when the page is clean.

Current public security posture

The public site uses HTTPS and redirects HTTP to HTTPS. The API should continue to return normal authentication responses, avoid stack traces, and keep security headers in place. Public policy pages and support contact information are linked from the site footer.

Security headers and DNS

Public-site headers and DNS authentication depend on hosting and DNS provider settings. Recommended DNS records and proxy header rules are documented in the repository under docs/.

Contact

Email support@intheanswer.ai for questions about this page, privacy, terms, support, or security.